Occasionally, we’re asked questions about our products so here are the answers to the most common questions.

Yes. All of our glow sticks and products come in a sealed plastic case. Even if the outer casing of the glow stick or product is somehow punctured or broken open, the chemical contents are non-toxic and non-flammable. Contact with eyes or ingesting of the fluid should be avoided because irritation will result. If contact with an eye does occur irrigate the eye with fresh water. If the fluid is ingested give milk. Please keep in mind however that the stick will not puncture without deliberate attempts to break them and under normal use you will never come into contact with the fluid inside the glow stick. Glow products are not recommended for children under the age of 5. Children under 12 should use them only with adult supervision.

There are four components to most glow products. The first is the plastic outer casing which holds everything in. The second is the fluid that you can see moving around in the light stick. The third is the glass ampoule which floats freely in the fluid. The fourth, and last component, is the fluid contained inside the glass ampoule. To make a glow stix ‘glow’ you must bend the outer plastic casing enough so that the inner glass ampoule breaks. The two chemicals can then mix together creating the chemical reaction and the ‘glow’.

Yes, the warmer the temperature, the brighter the glow product will glow. The heat will also shorten the chemical reaction time, which is of course the length of time that the light stix glows for. If it is colder, the glow product will be dimmer and the reaction time will be longer which again, means that it will glow for longer.

No, once you have activated a glow product it will glow until the chemical reaction is finished. You can however prolong the life of your glow product after it has been activated; simply place it into a freezer. Freezing an activated glow light product will slow the chemical reaction. Once you take it back out of the freezer, the glow product will start to glow again when it warms up. This technique does not stop the chemical reaction, but it slows the reaction enough that if you put it into the freezer one night and take it back out the next night, it should work fine.

Yes. Even Scuba Divers use them underwater to make themselves more visible.

With normal use of glow products this is not a issue, but if you happen to puncture a glow light product and get it on your clothing, simply rinse the area with warm soapy water. If the chemical dries on the clothing it may cause a stain.

Glow products should be stored in a cool dry place in their original container or packaging. Heat and humidity will shorten the shelf life of glow light products.

Depending on how they are packaged the shelf life is 2 to 4 years. Items in foil packaging will last for up to 4 years and bulk items (no foil packaging) have usually a 2 year shelf life.

Glow products glow from 4 to 12 hours depending on the product and the ambient air temperature.

You will usually get between 4 and 48 hours of continuous use from the batteries supplied with LED items. The duration depends on the number and brightness of LEDs in the item. Generally, the more LEDs the item contains, the shorter the duration. You can extend the battery life by turning some products off when not in use.

All LED novelty products have a battery compartment that is secured by a screw.  The batteries in some products can be replaced. However, extreme care must be taken in handling the batteries and disposing used batteries as these are very hazardous if swallowed.

As with all small items, LED products should not be given to children under 5. Children under 12 should use the products with adult supervision.

If you have a question about our products which you would like answered please E-mail us at: [email protected] and we will answer your question via email.